Free shipping on orders over $150 and free returns!

Frequently Asked Questions

What is your return policy?

We strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely pleased with your order, we offer a hassle-free return policy.

You are welcome to return any item purchased from our store, provided it is in the original condition, with no signs of damage or wear, and is in its original packaging. Please note that we can only accept returns for items in the state they were received.

We endeavor to make the return process as smooth as possible for our valued customers. All returns are completely free of charge, removing any added worry or inconvenience.

To initiate a return, simply get in touch with our dedicated customer service team via email at customer-support@corteria.com from the email you used to make the purchase from. We will guide you through the process. Please remember, your satisfaction is our priority, and we are always here to assist you.

Can I cancel/modify my order, or update my shipping address?

Yes, we do offer the flexibility to cancel or amend your order, or alter your shipping address. However, it's important to note that these changes are possible only within 24 hours of placing your order and provided your order hasn't been shipped yet.

Should you wish to make any changes, please contact us as soon as possible at customer-support@corteria.com. Our dedicated customer service team is always on hand to assist you and ensure your shopping experience is as seamless and convenient as possible. Please make sure to provide us with all necessary details in your email to expedite the process.

When will my order ship?

We are dedicated to processing your orders promptly. We do our best to make sure all purchases made at our store are shipped out within 1 to 4 business days from the time the order is placed. As soon as your order has been dispatched, you will receive a confirmation email with tracking details. Our commitment is to ensure that your chosen pieces reach you as quickly and smoothly as possible!